Patient Privacy

All patient information and progress is kept private and compliant with insurance company payment requirements. Our plan includes interaction with family members and close friends. However, they are not given patient information without the approval and involvement of the individual in treatment. Pinnacle Treatment Centers complies with all local, state and federal laws that govern health information and privacy.
We are in compliance with the Standards for Privacy of Individually Identifiable Health Information (“Privacy Rule”) that establishes a set of national standards for the protection of certain health information.

The U.S. Department of Health and Human Services established the Privacy Rule in order to implement the requirement of the Health Insurance Portability and Accountability Act of 1996 (more familiarly known as HIPAA).

The Privacy Rule standards address the use and disclosure of an individual’s health information. A major goal of the Privacy Rule is to assure that an individual’s health information is properly protected, while allowing the flow of health information needed to provide and promote high quality health care. It also assures the protection of the public’s health and well being.

Our commitment:

  • Individualized treatment and services in a safe environment.
  • Treatment provided within the least restrictive environment possible.
  • No deprivation of any civil right because of your treatment.
  • Services will never be withheld because of age, race, creed, sex, ethnicity, color, national origin, marital status, sexual orientation, handicap, or religion.
  • Confidentiality is protected by federal and state laws and regulations.
  • Respect for all.

We request:

  • That treatment is taken seriously and that appointments are kept and fees are paid on time.
  • That individuals treat themselves other patients, and the staff with respect. Verbal or physical abuse will not be tolerated.
  • We do not allow weapons, illicit drugs, or alcohol at the treatment center.

All of the above and more will be fully explained to you when you begin treatment. To get started or if you have questions, contact us.

Health Information Privacy

All information is kept private and is Health Information Portability and Affordability Act of 1996 compliant. The Pinnacle Treatment Centers are fully compliant with all local, state and federal laws that govern health information and privacy.